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Why is my deposit not showing?

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Any deposit you make at Spinz should arrive within seconds. If, however, a deposit is taking longer than expected, we advise you to contact Customer Support.

Normally, delays are associated with your chosen payment provider, but we will do our best to resolve the situation as soon as possible.

For a quicker response, you can contact Spinz via the Live Chat facility whenever you’re logged in to your account. This will give the agent instant information on you as a customer, typically leading to swifter resolutions.

Weekly cashback between 10 - 20%
Only 1x wagering requirement
Exclusive offers
Prioritised withdrawals
VIP events

Loyalty Cashback is centralized across all Rootz brands: Wildz, Caxino, Wheelz, Spinz, and Tuplaus. Any Cashback earned will be bundled and shown on all Rootz casino platforms on which the player has an account. The player can claim the Cashback on any of those Rootz casino platforms. Once claimed on one brand, the Cashback amount will be removed from the player’s accounts on all other Rootz brands.

Why is my deposit not showing?

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Why is my deposit not showing?

Popular

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All Games

Cashback up to

Available in