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Please enter the phone number which is registered on your Spinz account and we will send a confirmation code to change your password.
A representative of Spinz will get in touch once your account has achieved full KYC-verified status. Additionally, if one or more document is rejected, we will contact you to request further copies that fulfil our criteria.
We ask you to kindly patient throughout the KYC process. While we attempt to complete each check as quickly as possible, occasionally delays do occur due to the sheer volume of accounts we process and since each check is performed in a diligent manner.
Finally, it’s advisable to enable consents so that you’re alerted to any updates regarding your account, along with marketing campaigns that we think may be of interest to you.