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How do I reset my username or password?

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Forgot Password

Forgot your password? Simply click “Forgot your Password?” located on the main login screen. This will ask for the mobile phone number you provided upon sign-up, where you’ll receive an SMS from us to enter on the next screen.

Forgot Username

If you’re struggling to remember your username, this is the email address you gave us when you signed up. For a reminder, get in touch with Live Chat or email [email protected].

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