What happens if a game won't run when I try to launch it?

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First, try relaunching your web browser. If this doesn’t resolve the problem, restart your operating device. Should the issue persist after this step, make sure your software and device are up-to-date and fully compatible with Spinz’s platform.

Older titles that use less modern technology, like Flash-based games, may not be supported on mobile. Note that these games are gradually being phased out as HTML-5 becomes the predominant technology of choice for game providers.

If issues continue, contact Customer Support.