BONUS up to 300€
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How can I check if I already have a Spinz account?
How do I close my Spinz account on a permanent basis?
Is it easy to open an account at Spinz?
Can I play with more than one Spinz account?
Which currencies do you offer?
How do I update my marketing preferences?
Authorization of Location Services
I have to leave Ontario in the middle of the game, what will happen?
Can I be accurately geolocated if I have proxy or VPN software actively running on my laptop or desktop?
Must I be located within Ontario to register and create a player account?
What if my computer (desktop PC/Mac) is incorrectly locating me outside Ontario?
Is geolocation accurate if I am accessing the internet via a public Wi-Fi hotspot?
Can I still play real-money games if I have remote desktop software running on my laptop or desktop?
Are games accessible on my mobile device using a mobile internet connection?
How accurate is the location information, and what if I am close to the Ontario border?
How do I activate my location services
Is it possible to improve my location accuracy?
Where can I see outstanding Wagering Requirements on my bonuses?
How can I claim today's Game of the Day offer?
Why don't my wagering requirements decrease when using Bonus Money?
How often can I expect to receive bonuses at Spinz?
How do I earn Cashback at Spinz?
How does Double Speed work?
What does the 99% reward do?
How can I trigger rewards at Spinz?
Can I be assured of player safety at Spinz?
How do I find a particular game?
What happens if a game won't run when I try to launch it?
What happens if I lose internet connection in the middle of a game?
Are your games offered in demo mode?
Deposits & Withdrawals
How long do withdrawals take?
What are your minimum deposit amounts?
What deposit methods are available?
How long do deposits take to arrive?
Why is my deposit not showing?
Is it possible to make payments using someone else's account?
Do you charge deposit or withdrawal fees?
Is it possible to add a particular title that I like?
Are the same payment options available on mobile and desktop?
Can I play games at Spinz on my iPhone?
Are there ways to manage my playing activity at Spinz?
Can you remind me of the email address I used to sign-up?
How do I update any personal information that is incorrect?
How do I change my registered mobile number?
How do I verify my account?
How long does account verification take?
Can I make payments to and from my account prior to verification?
I've forgotten my password. How can I reset it?
Is it safe to upload my documentation to your website?
Are my funds safe at Spinz Casino?
Will you inform me when my account is verified?