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Account
Can I play with more than one Spinz account?
How do I close my Spinz account on a permanent basis?
Which currencies do you offer?
Is it easy to open an account at Spinz?
How do I update my marketing preferences?
How can I check if I already have a Spinz account?
How do I reset my username or password?
Bonuses
What are your wagering requirements?
How does Double Speed work?
What does the 99% reward do?
How often can I expect to receive bonuses at Spinz?
How can I claim today's Game of the Day offer?
How can I trigger rewards at Spinz?
Where can I see outstanding Wagering Requirements on my bonuses?
Why don't my wagering requirements decrease when using Bonus Money?
How do I earn Cashback at Spinz?
Casino
What happens if a game won't run when I try to launch it?
What happens if I lose internet connection in the middle of a game?
Are your games offered in demo mode?
How do I find a particular game?
Can I be assured of player safety at Spinz?
Deposits & Withdrawals
What deposit methods are available?
How long do deposits take to arrive?
How long do withdrawals take?
Why is my deposit not showing?
What are your minimum deposit amounts?
Is it possible to make payments using someone else's account?
Do you charge deposit or withdrawal fees?
Games
Is it possible to add a particular title that I like?
Mobile Gaming
Can I play games at Spinz on my iPhone?
Are the same payment options available on mobile and desktop?
Responsible Gaming
Are there ways to manage my playing activity at Spinz?
Security
Will you inform me when my account is verified?
Can you remind me of the email address I used to sign-up?
Is it safe to upload my documentation to your website?
How do I change my registered mobile number?
Can I make payments to and from my account prior to verification?
I've forgotten my password. How can I reset it?
How do I update any personal information that is incorrect?
Are my funds safe at Spinz Casino?
How long does account verification take?
How do I verify my account?