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Account
Which currencies do you offer?
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How do I update my marketing preferences?
Is it easy to open an account at Spinz?
How do I close my Spinz account on a permanent basis?
Can I play with more than one Spinz account?
Bonuses
Why don't my wagering requirements decrease when using Bonus Money?
What does the 99% reward do?
How do I earn Cashback at Spinz?
Where can I see outstanding Wagering Requirements on my bonuses?
How does Double Speed work?
How can I claim today's Game of the Day offer?
How can I trigger rewards at Spinz?
How often can I expect to receive bonuses at Spinz?
Casino
Can I be assured of player safety at Spinz?
How do I find a particular game?
Are your games offered in demo mode?
What happens if I lose internet connection in the middle of a game?
What happens if a game won't run when I try to launch it?
Deposits & Withdrawals
Do you charge deposit or withdrawal fees?
Is it possible to make payments using someone else's account?
Why is my deposit not showing?
How long do deposits take to arrive?
How long do withdrawals take?
What are your minimum deposit amounts?
What deposit methods are available?
Games
Is it possible to add a particular title that I like?
Mobile Gaming
Are the same payment options available on mobile and desktop?
Can I play games at Spinz on my iPhone?
Responsible Gaming
Are there ways to manage my playing activity at Spinz?
Security
Can you remind me of the email address I used to sign-up?
Is it safe to upload my documentation to your website?
I've forgotten my password. How can I reset it?
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How do I update any personal information that is incorrect?
How do I change my registered mobile number?
Can I make payments to and from my account prior to verification?
Are my funds safe at Spinz Casino?
Will you inform me when my account is verified?