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Please enter the phone number which is registered on your Spinz account and we will send a confirmation code to change your password.
Spinz Casino offers a wide variety of payment options for our customers. Bank transfer, by far, is the most popular method. Credit cards and eWallets are also available at Spinz.
Please note that while we try to process withdrawals in the fastest possible manner, customer security and privacy are overriding concerns. Should a transaction cross certain thresholds, you may receive a request for identification documents so we may verify your account and continue playing at Spinz.
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Should you have any further questions about deposits or withdrawals, please contact Customer Support, and we’d be happy to assist.
Credit Cards: Some Canadian banks may not permit withdrawals to credit cards. Should you encounter an issue making a withdrawal to your credit card, please contact Customer Support so we can arrange a workable withdrawal solution.
1MuchBetter: Customers who sign up with MuchBetter can request a free Muchbetter Mastercard that can be used at retail outlets and ATMs that accept Mastercard. To sign up for MuchBetter, download the app at the Apple Store or at the Google Play Store (Android).
The minimum deposit at Spinz is $10. If a particular method has a different minimum, it will be listed on this Payment Options page. Be sure that you are in the correct website localisation for payment methods in your registered country.
First off, go to My Account by clicking your name on the Spinz site, and see if the verification tab is present and requesting documentation. If a KYC check (verification) is requested, you'll have to complete that before Spinz releases funds. If the withdrawal is delayed and no verification check is required, it's most likely that the delay is due to routing at your local bank or credit card company. If the delay lasts for several business days, contact Customer Support, and we'll help expedite that for you.
Spinz Casino imposes no fees or charges for depositing funds. Your payment method, however, may charge a fee. Any dispute regarding additional deposit or withdrawal charges should be directed to your payment option's provider as any third-party fees are out of Spinz's control.
Immediately. Absent a technical error or a declined transaction from your payment method, deposits made with any payment method will post immediately to your Spinz account.