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Why is my deposit not showing?

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Any deposit you make at Spinz should arrive within seconds. If, however, a deposit is taking longer than expected, we advise you to contact Customer Support.

Normally, delays are associated with your chosen payment provider, but we will do our best to resolve the situation as soon as possible.

For a quicker response, you can contact Spinz via the Live Chat facility whenever you’re logged in to your account. This will give the agent instant information on you as a customer, typically leading to swifter resolutions.